Shipping, Duty and Taxes

We ship worldwide.

Flat rate fee with UPS courier

50 euro (approx. 60 US dollars) for shipment to the United States and the UK.

60 euro for shipment to Canada, Australia, New Zealand and Japan.

Depending on when your order is available (from 2 to 12 weeks), shipments will take approx. 3/4 business days.

ALL duties and taxes that may incur are the responsibility of the customer and are payable upon receipt of the goods.

Returns

The Gold Market guarantees the authenticity of all our products.

Our master jewellers and quality control department carefully check every item before packaging.

With a little care, lightweight jewellery can last a lifetime and heavier pieces are generally stronger.

We cannot guarantee accidents that may occur.

If WITHIN 30 DAYS you believe an item is faulty, please email us at shop@goldmarketflorence.com with a photo and date of purchase.


Refunds/Exchanges

We accept refunds/exchanges WITHIN 30 days of delivery.

Please email us at shop@goldmarketflorence.com before you return your item.

The item must be returned in it's original condition and packaging.

Duty or customs charges can apply with international shipping SO PLEASE CHOOSE CAREFULLY.

We do not track/follow packages or accept charges from clients.

Should you need more information about an item before purchase, please email us first.